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Rabz46
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Re: Alton Towers Resort - Quick Questions

Mon Sep 10, 2018 8:59 pm

I think I've spotted an error with the hoodie I bought at Towers, anyone else spot this and can confirm? I have done a rough translation and it appears to be blocks of the alphabet, in the GHIJK the I does not appear to be the same as used in the Wickerman marketing campaign

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Which one is right/ why would they have changed it?
 
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Dan
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Re: Alton Towers Resort Merchandise

Mon Sep 10, 2018 9:50 pm

Rabz46 wrote:
I think I've spotted an error with the hoodie I bought at Towers, anyone else spot this and can confirm? I have done a rough translation and it appears to be blocks of the alphabet, in the GHIJK the I does not appear to be the same as used in the Wickerman marketing campaign

Image

Which one is right/ why would they have changed it?


The rune alphabet can be found at the bottom of this page on our Wicker Man mini-site :)

Maybe the runes on the hoodie are a mis-print. It’s not like Towers are known for their quality proof reading :lol
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Credit to the BubbleBoi
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Justin
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Re: Alton Towers Resort Merchandise

Tue Sep 11, 2018 11:36 pm

Interesting, I'll have to look into that as I don't recognise it.
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In other news, it appears that there are only 5 out of the 50 limited edition pieces of ride wood left as only 5 can be added to the basket.
https://shop.altontowers.com/products/wicker-man-numbered-ride-wood
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Bexa
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Re: Alton Towers Resort Merchandise

Fri Sep 14, 2018 7:40 pm

Does anyone know if AT have a return policy? I bought some t-shirts from them, but 2 are too small and I was wondering if they are returnable
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vanjiematteo
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Re: Alton Towers Resort Merchandise

Fri Sep 14, 2018 9:30 pm

Bexa wrote:
Does anyone know if AT have a return policy? I bought some t-shirts from them, but 2 are too small and I was wondering if they are returnable


From the AT website:
Returns & Exchanges

Our return policy
In addition to your legal rights, should you change your mind, we will happily provide an exchange or refund providing the following conditions are met:
  1. The items with the original receipt are returned within 14 days of purchase. 
  1. The item has not been used and is in original condition as purchased, including all packaging with original tags and labels attached.
 
How to return item - Purchases made online
They need to be returned to: 
ATR On-line Shop – Returns
Admin Building
Alton
Staffordshire
ST10 4DB
 
You can exchange your on line order by posting it back to us along with a copy of your online receipt to our returns address above. Please indicate the item you wish to exchange. Exchanges are subject to stock availability. For online exchanges, please list alternative item(s) in case we have sold out of your first choice. Standard delivery charges apply on re-delivery for online exchanges if sent back to the online returns address, unless goods are exchanged in accordance with your statutory rights (egg. They are faulty or not as ordered).
Please note: all returns or exchanges remain the responsibility of the purchaser until received by ATR On-Line Shop

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