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Smiler313
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Re: Alton Towers Resort - General Discussion

Tue May 29, 2018 3:56 pm

Its better than nothing ;)
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Stan.H
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Re: Alton Towers Resort - General Discussion

Tue May 29, 2018 4:47 pm

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It appears that the Towers are already shut for the season, most likely for Scarefest prep. If it is for Scarefest, I feel it's starting to get ridiculous now at how early they are shutting the Towers, as it felt ealy last year when they shut fairly early on in the summer holidays. Hopefully though this means we'll be getting new mazes this year, however, it isn't looking very promising at this moment in time - looking at the shipping containers outside the Towers towards X-Sector, however it's early stages; and the countdown to Scarefest has begun!  :lol
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Justin
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Re: Alton Towers Resort - General Discussion

Tue May 29, 2018 9:40 pm

Yes, I believe the Towers closed at the weekend. I took a look today, from the conservatory window, and it looks like they are currently blacking out the rooms.

The shipping containers are also out, however, the bridge is yet to be installed and everything still needs to be connected. It is certainly earlier than usual, but hopefully this will allow them time to put on a good show!

Here is a photo I took yesterday.

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streetmagix
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Re: Alton Towers Resort - General Discussion

Tue May 29, 2018 9:56 pm

So the towers will only be open, what, just under 3 months this year? I can understand them wanting to prepare stuff early (maybe they are planning to open some mazes for Summer this year) but it's still a shame. The towers are beautiful and I love exploring them whenever I can. Looks like I've missed my opportunity this year :(
 
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Swarm Chris
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Re: Alton Towers Resort - General Discussion

Tue May 29, 2018 10:01 pm

streetmagix wrote:
(maybe they are planning to open some mazes for Summer this year)

I was wondering that. Would be the cheapest and quickest way of expanding capacity over the summer if they've realised they're going to be busier now than perhaps they thought. Maybe not the best way, but there we go.

Or they're using half the staff as normal.
 
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Robert.W
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Re: Alton Towers Resort - General Discussion

Tue May 29, 2018 10:02 pm

The Towers, I'm pretty sure they've been closed for quite a while now. that's what I've been hearing on other forums anyway. It's a shame, but with all the budget cuts, I'm not at all surprised it's going to take then this long to set up for Scarefest! Besides, we've still got the gardens... guess that's better than nothing ;)
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Re: Alton Towers Resort - General Discussion

Wed May 30, 2018 3:03 pm

It looks like the Woodland Walk has opened again!

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Finally!! This is great news!

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Re: Alton Towers Resort - General Discussion

Tue Jun 05, 2018 11:34 am

As reported on TowersTimes Facebook; Following changes over May Half Term, Oblivion and Enterprise have now replaced Spinball Whizzer on Alton Towers' Early Ride Time line-up going forwards, which will still see Wicker Man and selected CBeebies Land attractions open at 9.30am for Merlin Annual Passholders and hotel guests.

In somewhat related news, the staggered ride openings have been reintroduced, after being removed during May Half Term. I can’t say I’m surprised by this, but it is disappointing to see, especially after how much better the park operated last week. I can only hope that the staggered openings are removed over the summer holidays as a minimum.
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Re: Alton Towers Resort - General Discussion

Wed Jun 06, 2018 5:12 pm

Dan wrote:
As reported on TowersTimes Facebook; Following changes over May Half Term, Oblivion and Enterprise have now replaced Spinball Whizzer on Alton Towers' Early Ride Time line-up going forwards, which will still see Wicker Man and selected CBeebies Land attractions open at 9.30am for Merlin Annual Passholders and hotel guests.

In somewhat related news, the staggered ride openings have been reintroduced, after being removed during May Half Term. I can’t say I’m surprised by this, but it is disappointing to see, especially after how much better the park operated last week. I can only hope that the staggered openings are removed over the summer holidays as a minimum.




Do you happen to know what the staggered opening times are? I’m heading down next weekend.
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Robert.W
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Re: Alton Towers Resort - General Discussion

Wed Jun 06, 2018 5:16 pm

LittleReidy wrote:
Dan wrote:
As reported on TowersTimes Facebook; Following changes over May Half Term, Oblivion and Enterprise have now replaced Spinball Whizzer on Alton Towers' Early Ride Time line-up going forwards, which will still see Wicker Man and selected CBeebies Land attractions open at 9.30am for Merlin Annual Passholders and hotel guests.

In somewhat related news, the staggered ride openings have been reintroduced, after being removed during May Half Term. I can’t say I’m surprised by this, but it is disappointing to see, especially after how much better the park operated last week. I can only hope that the staggered openings are removed over the summer holidays as a minimum.




Do you happen to know what the staggered opening times are? I’m heading down next weekend.

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Stan.H
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Re: Alton Towers Resort - General Discussion

Wed Jun 06, 2018 5:53 pm

I really hate these staggered openings (as I've said multiple times before), like I understand they need to do this due to budgets, however, I feel at the bare minimum they should have all the coasters open at 10 am -  I understand if they don't open rides like Duel, Hex, Battle Galleons until later, but, all the coasters should open at 10 am, or 10.30 am at the very maximum as to me it does come across as quite an insult to guests paying at least £25 or more likely £55 to get in. If they really have to stick to staggered openings then I think they should keep them in place on off-peak weekdays but alter them for weekends so all the coasters open with 'rope-drop' as it is causing unnecessary large wait times for the only open coasters. 

Edit: Think I've answered my own question here about the large waits... Large Waits = Fastrack Packages purchased * cha-ching *  :lol :lol
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Swarm Chris
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Re: Alton Towers Resort - General Discussion

Wed Jun 06, 2018 6:30 pm

But large waits caused by half the park not being open leads to more unhappy people. More unhappy people means more complaints and more staff hours being spent managing them.

Then the going rate for a complaint is a fast pass. So longer waits also means more free fast passes being dished out.

It's probably a false economy!
 
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Stan.H
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Re: Alton Towers Resort - General Discussion

Wed Jun 06, 2018 7:09 pm

Most people don't even bother to complain any more, the negativity of negativity can be found on Tripadvisor. 

Also, I highly doubt staff give out free fastrack for people complaining about large queues, at the end of the day, it was their decision to get into the queue and not purchase fastrack - however, it's understandable if the advertised queue time was wayyyy off the actual wait, but, on the majority fastracks are almost definitely not handed out almost as an 'achievement' for complaining they waited for 2hours for something. They would probably at the very maximum be given a 10% discount card for food or merch (if given anything at all). 
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Swarm Chris
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Re: Alton Towers Resort - General Discussion

Wed Jun 06, 2018 7:19 pm

I've got fast passes at Thorpe this year for "bad experience", due to the park barely operating any rides. Overheard a group end up with 20 of them the weekend before last due to their bad experiences. So yep they do hand them out if you word your complaint well :)
 
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Stan.H
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Re: Alton Towers Resort - General Discussion

Wed Jun 06, 2018 8:30 pm

That was handed out though due to you having a bad experience as limited rides were operating, they weren't handed out because rides had queues. If the park worked like that people would be getting free fastrack for complaining a burger and chips costs £8. 
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Mikw
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Re: Alton Towers Resort - General Discussion

Wed Jun 06, 2018 9:10 pm

For me, staggered openings aren't a problem on quiet days. I arrive at 11am, go straight to Thirteen and Rita, then go to Forbidden valley and do Nemesis. Then walk to Wickerman, and by the afternoon X sector has gone quiet, so The Smiler and Nemesis get plenty of rides.  Then to Galactica for the last ride of the day and exit by the rollercoaster restaurant.
 
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Robert.W
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Re: Alton Towers Resort - General Discussion

Wed Jun 06, 2018 9:19 pm

Yeah. The staggered opening times aren't so much of an issue on quieter days. During the holidays and weekends etc., they just don't work though. I'll be very very disappointed if they are still there during the summer holidays. 

Also, what about Scarefest? Would they dare keep the staggered opening times during such a busy event?
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Re: Alton Towers Resort - General Discussion

Wed Jun 06, 2018 10:36 pm

Robert.W wrote:



Thank you, I was hoping when they scrapped them after the negativity at the start of the season that they wouldn’t bring it back. I’m hoping it isn’t like this for Scarefest.
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Dan
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Re: Alton Towers Resort - General Discussion

Wed Jun 06, 2018 10:49 pm

LittleReidy wrote:

Thank you, I was hoping when they scrapped them after the negativity at the start of the season that they wouldn’t bring it back. I’m hoping it isn’t like this for Scarefest.


I don’t believe the staggered openings will be in place for either the Summer holidays or Scarefest.

The fact the park removed them for May Half Term suggests they’ll look to operate on a, more what we would call, normal schedule during peak times.
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Re: Alton Towers Resort - General Discussion

Wed Jun 06, 2018 11:17 pm

Having just gotten back from Walibi Holland, looking at the staggered opening times at Alton just make me sad. Walibi Holland had all the coasters open from 10am on the dot, some of the kids and water rides opened a bit later. There were probably less than 500 people on park all day, it was dead. Sure, they closed a few rides early but no complaints there. 

Along with the lack of public transport (again, Walibi is also fairly remote yet had a bus every 30 minutes for the entire day), staggered opening times, short opening hours, removal of single rider queues and a distinct lack of care, attention and maintenance I think I'm pretty much done with Alton Towers until they improve. Merlin are very capitalistic so I'm sure they'll understand.

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