General discussion regarding the UK's No.1 Theme Park. Talk about anything and everything Alton Towers here.
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Re: Staff and Recruitment General Discussion

by MakoMania » Sun Jan 17, 2016 9:37 pm

CorkyForever wrote:Does the staff accommodation still exist? I am assuming that this doesn't exist any more because it says they don't have any accommodation on the website but it seemed to only be 2008 where they build/bought some new residences for staff. What's the story with this?


I believe that the Resort no longer provides employee accomodation.
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Housing 2016

by Iuliam » Fri Jan 29, 2016 5:18 pm

Hello everyone :lol I am a 23 years old student and would like to work at Alton Towers this summer. My question is where do you find accommodation as there is none provided by the employers? I have search on the Internet and closest I found is uttoxeter. Do you have any advice for me or is there any group for house sharing on here? I am new here so if this topic has been discussed already, I apologize. Thanks for any help :)

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Re: Staff and Recruitment General Discussion

by CJH » Fri Jan 29, 2016 7:33 pm

Best places to look are: Leek (the transport links ain't great though especially now the staff bus has cut back on operations), Cheadle (easy to get to AT from here), Stoke as there is a bus that goes from Hanley/Stoke.
They used to have accommodation in Leek, which was very much like student accom. I would contact castle estates to see wether they can assist you any further.
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Re: Staff and Recruitment General Discussion

by marita » Mon Feb 01, 2016 1:28 pm

My son went for his interview last week. He has been offered a ridemail host spot on Galatica, has anyone else got a position this season fromy Here? He starts in 2 weeks for training.
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Re: Staff and Recruitment General Discussion

by Aidan Lowe » Sat Feb 06, 2016 10:30 pm

An article over at IAAPA.org talks with Tea Colaianni, Group Human Resources Director at Merlin Entertainments.
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Re: Staff and Recruitment General Discussion

by Aidan Lowe » Mon Feb 08, 2016 10:20 pm

Operations Director at Alton Towers vacancy. Here.

Considering the year just gone it'll be a task & a half with this job no doubt.

As Operations Director, we’ll look to you to head up Operations – one of the largest teams within the Theme Park. Driving outstanding customer service and maintaining high standards of safety and welfare, you’ll manage and motivate the team to deliver safe, interactive and efficient ride and attraction experiences throughout the year. It’s a hugely diverse role, where not only will you oversee Operations in the Theme Park, but you’ll also have full budget responsibility for the team – managing departmental capital projects as required - and in the case of any incidents, we’ll also look to you to take on the role of Incident Director. You’ll have a real impact on our customers’ experience and a tangible impact on the future direction of the business. It’s a big job. And there are real opportunities for worldwide career progression
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Re: Staff and Recruitment General Discussion

by Iuliam » Sun May 01, 2016 1:20 pm

hey, has anyone worked as a waiter/waitress at secret garden restaurant? any info about it would be appreciated :)
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Re: Staff and Recruitment General Discussion

by TRM » Fri Sep 02, 2016 7:33 pm

Hi,

Does anybody know whether or not Alton Towers will do work experience in something other than retail? The database we use only has retail assistant, but I wondered if it was possible to do something that I would find more interesting.

Cheers,
TRM
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Re: Staff and Recruitment General Discussion

by Liam.W » Fri Sep 02, 2016 7:42 pm

Does anyone know anything about being part of the ride maintenance team? This is my dream job but I'm not sure what path to take from leaving school in order to increase my chances.
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Re: Staff and Recruitment General Discussion

by S.J_O'Grady » Fri Sep 02, 2016 7:45 pm

TRM wrote:Hi,

Does anybody know whether or not Alton Towers will do work experience in something other than retail? The database we use only has retail assistant, but I wondered if it was possible to do something that I would find more interesting.

Cheers,
TRM


I did my work experience with park operations, the ride team. I emailed HR and they got back about a month later.
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Re: Staff and Recruitment General Discussion

by TRM » Fri Sep 02, 2016 8:09 pm

S.J_O'Grady wrote:
TRM wrote:Hi,

Does anybody know whether or not Alton Towers will do work experience in something other than retail? The database we use only has retail assistant, but I wondered if it was possible to do something that I would find more interesting.

Cheers,
TRM


I did my work experience with park operations, the ride team. I emailed HR and they got back about a month later.


Thanks for the info, can I ask what that work experience involved?
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Re: Staff and Recruitment General Discussion

by S.J_O'Grady » Fri Sep 02, 2016 8:14 pm

TRM wrote:
S.J_O'Grady wrote:
TRM wrote:Hi,

Does anybody know whether or not Alton Towers will do work experience in something other than retail? The database we use only has retail assistant, but I wondered if it was possible to do something that I would find more interesting.

Cheers,
TRM


I did my work experience with park operations, the ride team. I emailed HR and they got back about a month later.


Thanks for the info, can I ask what that work experience involved?


Well, some of it was checking restraints, but you have another staff member following you and double checking. I did bay loading on Oblivion (which is stressful ;) ) and also did some work on entrance and litter picking
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Re: Staff and Recruitment General Discussion

by TRM » Fri Sep 02, 2016 8:18 pm

S.J_O'Grady wrote:
Well, some of it was checking restraints, but you have another staff member following you and double checking. I did bay loading on Oblivion (which is stressful ;) ) and also did some work on entrance and litter picking


Okay, thanks. Might look into that then ;)
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Re: Staff and Recruitment General Discussion

by Stan.H » Sun Sep 25, 2016 8:52 pm

Not sure if this is the right topic but... I've just fallen in love... http://www.staffs.ac.uk/course/SSTK-10229.jsp :-$
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Re: Staff and Recruitment General Discussion

by Smiler313 » Sun Oct 09, 2016 10:43 am

Is getting into Towers Management a case of working your may up and 'shining' compared to others to gain opportunities, or do they look for certain university degrees to obtain a job like that?
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Re: Staff and Recruitment General Discussion

by Owen » Sun Oct 09, 2016 10:48 am

It's a mixture, however I'd recommend looking at this course from Staffordshire University.
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Re: Staff and Recruitment General Discussion

by Smiler313 » Sun Oct 09, 2016 10:54 am

Yeah it looks fantastic. When Im older I want to either work in Merlin or in the Film industry because they are my two most favourite things. The best thing to do in life is make your passion your proffesion. My mums not too sure on the course as it is not a full degree but I think its a great thing that Staffordshire University are offering for us bunch. :)
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Re: Staff and Recruitment General Discussion

by Smiler313 » Sun Nov 06, 2016 7:57 pm

Could someone give a full time job apart from management etc, because Shawn has mentioned that his Job is on the turnstiles however it is full time. What would he do over the winter period?
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Re: Staff and Recruitment General Discussion

by Liam.W » Sun Nov 06, 2016 10:39 pm

Smiler313 wrote:Could someone give a full time job apart from management etc, because Shawn has mentioned that his Job is on the turnstiles however it is full time. What would he do over the winter period?


Shawn is admissions team leader so I'm guessing he may interview new applicants and some other stuff like that. He may also muck in with other things going on, such as in the hotels and water park maybe. Best bet is to ask him personally!
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Re: Staff and Recruitment General Discussion

by Chris » Sun Nov 06, 2016 11:58 pm

A couple of examples of what permanent members of staff in operations will do are:

- Recruitment
- Review and amend relevant procedures
- Cleaning and painting
- Training

Recruitment and training alone takes months to prepare and carry out.
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