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Dan says hi
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Re: Galactica

Thu May 11, 2017 4:36 pm

I was just thinking that something must surely be wrong with the Galactica VR for them still not to have it working by now as it should have been ready for the start of the resin and it's now May. They've had nearly 2 months to get it sorted.

Also as a side note Galactica has been closed for some of the day today and apparently it will be tomorrow as well.
 
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Bert2theSpark
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Re: Galactica

Thu May 11, 2017 5:18 pm

Dan says hi wrote:
I was just thinking that something must surely be wrong with the Galactica VR for them still not to have it working by now as it should have been ready for the start of the resin and it's now May. They've had nearly 2 months to get it sorted.

Also as a side note Galactica has been closed for some of the day today and apparently it will be tomorrow as well.

The reason Galactica is down alot this season is the VR itself even though its not operated this season. (Been told by a ride manager a few weeks ago).

And we also know that the Vector VR is being redone, with the possibilty of new videos with the new signs at the exit. What I think is that Galactica is suffering with some electrical problem with the VR this season.

I've asked a ride manager when the VR will be back, She didn't know, I've also asked the social media team, they don't know, and I've emailed Figment, No responce. Also Figment have redone the second segment of VR on DBGT and Shaman and it's rumoured that it's them doing Kraken Unleashed and Galactica has taken a backseat with new content. But it is to be remembered that this isn't like that this isn't like the Six Flags/Mack Media VR where the VR is pre-made with various settings and the video is adjusted to the ride layout, Figment's Vector VR v1 was done by scratch using ~15 different programing platforms(Eg C++ or Java) and used the Samsung Gear VR with the Samsung Galaxy S7's. Whereas now its Pico Neo headsets and probably a new coding program and whilst testing they have discovered a technical problem with installing it, hence its downtime.

Wow, that was a long post for me, I've rambled quite a bit but I hope it explains your question! :D
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Lee
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Re: Galactica

Thu May 11, 2017 5:56 pm

I appreciate what you are saying Bert, however Rides Manages and the social media teams will not answer questions on information that is still confidential. I would always take employee comments on park in none official statements with a huge pinch of salt. I do however think you are quite right with there potentially being issues with migrating to the new physical tech.

It was my first visit this weekend and whilst it was enjoyable to do Air again, I am disappointed with the Resort in their lack of advertising of the VR element being none operational. As Dan has said, it is now almost mid May and they still haven't ran this live with VR.
 
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Re: Galactica

Thu May 11, 2017 7:29 pm

Now the DBGT of Alton Towers Resort...
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Owen
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Re: Galactica

Fri May 12, 2017 3:26 pm

The ride is, once again, closed all day. Rumours state it's to get the VR up and running but no one knows for sure. :|
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Robert.W
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Re: Galactica

Sun May 14, 2017 12:09 am

I've always thought it would be quite cool if you could go on a different galactical adventure depending on which station you choose to go in, but I suppose that would be a bit complicated with the VR and might unbalance the queues if people were to favour one VR adventure that the other.
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Justin
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Re: Galactica

Sun May 14, 2017 11:35 am

While it would add another layer of interest to the ride, it wouldn't be logical. I also believe it would also unbalance the queues and lead to even greater waiting times. It would work if they were to assign random journeys to headsets in both stations.
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Owen
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Re: Galactica

Sun May 14, 2017 11:41 am

I'd personally like them to fix the current version first :lol

However I agree with Justin. A different location in each headset would work much better!
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Robert.W
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Re: Galactica

Mon May 15, 2017 12:11 am

Justin wrote:
While it would add another layer of interest to the ride, it wouldn't be logical. I also believe it would also unbalance the queues and lead to even greater waiting times. It would work if they were to assign random journeys to headsets in both stations.


They would be able to do it if they alternated the VR recordings. If the train was in station one with recording one, then automatically after recording two would get ready to play and the train would go in to station two to load new passengers... would this not work?
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Owen
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Re: Galactica

Tue May 16, 2017 4:38 pm

Galactica has remained closed for 6 days now, and is still yet to work properly in 2017 :|
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OhShambhala
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Re: Galactica

Tue May 16, 2017 5:19 pm

Way its going, cant see the vr lasting another 5 years. No loss really.
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Re: Galactica

Tue May 16, 2017 5:33 pm

From what I have heard, Shaman still hasn't operated with vr so there may be an issue vr wise
 
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Justin
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Re: Galactica

Tue May 16, 2017 9:25 pm

Robert W wrote:
Justin wrote:
While it would add another layer of interest to the ride, it wouldn't be logical. I also believe it would also unbalance the queues and lead to even greater waiting times. It would work if they were to assign random journeys to headsets in both stations.


They would be able to do it if they alternated the VR recordings. If the train was in station one with recording one, then automatically after recording two would get ready to play and the train would go in to station two to load new passengers... would this not work?


It would still create unbalanced queues. If these were to reach the photo point for either station then this would cause a bottleneck, therefore increase waiting times for the main queue. At present, queues are evenly spread.
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Robert.W
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Re: Galactica

Tue May 16, 2017 11:40 pm

Justin wrote:
Robert W wrote:
Justin wrote:
While it would add another layer of interest to the ride, it wouldn't be logical. I also believe it would also unbalance the queues and lead to even greater waiting times. It would work if they were to assign random journeys to headsets in both stations.


They would be able to do it if they alternated the VR recordings. If the train was in station one with recording one, then automatically after recording two would get ready to play and the train would go in to station two to load new passengers... would this not work?


It would still create unbalanced queues. If these were to reach the photo point for either station then this would cause a bottleneck, therefore increase waiting times for the main queue. At present, queues are evenly spread.


Fair enough, I rest my case!
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Justin
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Re: Galactica

Wed May 17, 2017 6:23 pm

It is a nice idea though :)
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Robert.W
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Re: Galactica

Wed May 17, 2017 11:05 pm

Justin wrote:
It is a nice idea though :)


Just thought it would add a bit more variety to the experience. I thought people might get bored with the VR after a while. I actually presume the AT will be changing the VR every few years anyway (if it lasts that long anyway!)
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Dan
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Re: Galactica

Thu May 18, 2017 11:43 am

Galactica has reopened today after its recent period of downtime however it is not yet known if the Virtual Reality is operational too.
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Owen
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Re: Galactica

Thu May 18, 2017 12:11 pm

VR is still unavailable.

In all honesty if we take Galactica for what it is (a VR attraction), it hasn't worked properly all season. We are moving into Ghost Train territory at this point but at least that was a whole new ride system so there was more room for sympathy with it not opening, Galactica however is taking a 'journey beyond' a joke.
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Re: Galactica

Thu May 18, 2017 6:10 pm

Whilst I have never been a huge fan of the VR and much prefer riding the coaster without it, I do think it is now beyond the point where the Resort can explain the absence of the VR in a reasonable way.

Fair enough, the Resort have changed the system used for the VR element of the ride, something which, even though the job should have been primarily carried out over the closed season, you could have excused having some issues which meant it wasn't available for the first 2-3 weeks of the season. However, we are now almost at June and it still isn't working. It almost seems like the Resort are in a no win situation now as with the Resort being open for the main season this limits the amount of work they can do - open the coaster without VR and they have people complaining about the lack of VR; close the whole ride to fix the VR and have guests complain that the ride isn't open. I just hope for the Resort's sake that they can get this sorted soon!
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Re: Galactica

Thu May 18, 2017 9:53 pm

I believe this will probably be be an issue with the new headsets - Shaman at Gardaland is also yet to operate with VR this season (however Shaman is a brand new attraction and will be much more popular than Galactica).

I agree it's getting beyond stupid now. I'm pleased Alton Towers are trying to run the coaster with VR whenever they can, especially as many enthusiasts don't care that much for it and would rather ride without (sidenote - throughputs must be off the charts this year compared to last!). But the General Public are probably getting annoyed that their most marketed ride isn't fully functional. I think Figment are probably the ones in the wrong here as all their VR coasters have unoperational VR systems right now, but I could be wrong.
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