UK theme parks from another point of view!

 
User avatar
Robert.W
TT Member
TT Member
Posts: 1183
Joined: May 2017

Re: Ride Downtime

Thu Apr 05, 2018 4:14 pm

And finally, Rita is available again. 

And if you guessed that In The Night Garden Magical Boat Ride would be the next ride to break down, well done! 

It's now back open again.
Image

Image
Image
 
User avatar
Liam.W
TT Member
TT Member
Posts: 1096
Joined: March 2015
Location: Rotherham

Re: Ride Downtime

Thu Apr 05, 2018 7:39 pm

Can we all stop making such a big fuss over rides breaking down!?!?
Ride availability is something out of Alton's control most of the time. If a ride breaks down then so be it. Is a piece of mechanical equipment it can't often be helped!!!
Ride count since the beginning of 2015: 1126!
Cred count: 73!

Image
 
streetmagix
TT Member
TT Member
Posts: 137
Joined: April 2016
Location: London, UK

Re: Ride Downtime

Thu Apr 05, 2018 8:32 pm

I respectfully disagree that it's 'out of their hands', other parks seem to have much less downtime. The only time I've ever seen a ride down for more than 15 minutes at Europa Park was due to weather conditions. Portaventura (despite their reputation) also seem to get their rides up and running again much quicker than the Merlin parks. 

I believe that Merlin scrimp on preventative maintenance, obviously I can't prove this. Yes, breakdown happen and they should be safely resolved. It just seems to affect Merlin and the way they operate/maintain their rides more.
 
User avatar
Robert.W
TT Member
TT Member
Posts: 1183
Joined: May 2017

Re: Ride Downtime

Thu Apr 05, 2018 9:35 pm

I do agree with Liam, that this isn't in Alton's control (Merlin are the ones responsible), but a also agree with streetmagix. It's highly likely Merlin won't properly fund preventative maintenance. And they probably don't hire enough ride mechanics to deal with all the frequent breakdowns that happen as a result of that, meaning longer downtime, which pushes up queue times for all of the rides that are actually open. 

It really isn't acceptable. Because Merlin can do something about what is happening. But that will cost them money. Merlin don't want to spend their money. They like their money firmly in their pockets. Safe and sound.

If Merlin are not careful, I worry Alton's reputation will have suffered some serious damage by the time this season is over. Alton Towers do not have enough money to operate the attraction. And it's showing. It's directly negatively affecting guest experience of the attraction. 

Something needs to change. And very very soon, or it will be too late.
Image

Image
Image
 
User avatar
Phild94
TT Member
TT Member
Posts: 371
Joined: December 2012
Location: Newcastle under Lyme

Re: Ride Downtime

Fri Apr 06, 2018 5:09 pm

Think this is the first time I’ve seen this all year!

AT currently have full ride availability!

Image
 
User avatar
Robert.W
TT Member
TT Member
Posts: 1183
Joined: May 2017

Re: Ride Downtime

Fri Apr 06, 2018 5:14 pm

I'm spooked... this is such a rare phenomenon.. 
Image

Image
Image
 
User avatar
Robert.W
TT Member
TT Member
Posts: 1183
Joined: May 2017

Re: Ride Downtime

Sun Apr 08, 2018 3:55 pm

Not only are all the rides currently available, but the queues are not too long either! Things are looking a bit better today. :)

Looks like I spoke too soon... Wicker Man... unavailable. Again. :|
Image

Image
Image
 
User avatar
Bexa
TT Member
TT Member
Posts: 32
Joined: September 2017
Location: A planet somewhere in the vicinity of Betelgeuse
Contact:

Re: Ride Downtime

Fri Apr 13, 2018 10:56 am

The Smiler has yet to open this morning, making the already small pre 11:00 lineup even shorter today.
In the beginning the Universe was created.
This has made a lot of people very angry and been widely regarded as a bad move
 
User avatar
Robert.W
TT Member
TT Member
Posts: 1183
Joined: May 2017

Re: Ride Downtime

Sat Apr 14, 2018 3:50 pm

And TH13TEEN has just reopened, so Towers are back to a full line up today! :)
Image

Image
Image
 
streetmagix
TT Member
TT Member
Posts: 137
Joined: April 2016
Location: London, UK

Re: Ride Downtime

Tue Apr 17, 2018 1:41 pm

According to queue-times Enterprise has been down since Sunday, can anyone confirm?

https://queue-times.com/parks/1/rides/4627
 
User avatar
Robert.W
TT Member
TT Member
Posts: 1183
Joined: May 2017

Re: Ride Downtime

Tue Apr 17, 2018 1:50 pm

Yep, it's been down since around 3pm on Sunday. I do wonder what's wrong with it though..
Image

Image
Image
 
User avatar
Phild94
TT Member
TT Member
Posts: 371
Joined: December 2012
Location: Newcastle under Lyme

Re: Ride Downtime

Tue Apr 17, 2018 6:15 pm

Robert.W wrote:
Yep, it's been down since around 3pm on Sunday. I do wonder what's wrong with it though..


Especially as this one of the last flat rides in the park!
 
User avatar
Dan
Team TTSP
Team TTSP
Topic Author
Posts: 2678
Joined: June 2009
Location: Lincoln

Re: Ride Downtime

Thu Apr 19, 2018 1:27 pm

At the time of posting: Rita, Thirteen, Galactica, Wicker Man and Battle Galleons are all Unavailable.

It’s somewhat ironic that exactly one month ago they struggled to open the rides due to the cold, and now, on the hottest day of the year so far, the heat may be causing them issues too.
Image
Credit to the BubbleBoi
Image
 
User avatar
Capt.Barnacles
TT Member
TT Member
Posts: 844
Joined: November 2012
Location: Stoke-on-Trent

Re: Ride Downtime

Thu Apr 19, 2018 1:52 pm

I'm told the issues on park at present are down to a power surge but that's yet to be confirmed.
Image
Image
 
User avatar
Robert.W
TT Member
TT Member
Posts: 1183
Joined: May 2017

Re: Ride Downtime

Thu Apr 19, 2018 2:46 pm

They seem to be sorting whatever the issues are out as only Wicker Man, Rita and Battle Galleons are unavailable now. 

And Wicker Man is now open again. Just the other two still closed.
Image

Image
Image
 
streetmagix
TT Member
TT Member
Posts: 137
Joined: April 2016
Location: London, UK

Re: Ride Downtime

Thu Apr 19, 2018 3:12 pm

They've said on Twitter that they are revalidating tickets, nice of them to be proactive during times like this. Hopefully as an annual pass holder I'll get something but I'm back tomorrow so hopefully everything will be back to normal.
 
User avatar
Robert.W
TT Member
TT Member
Posts: 1183
Joined: May 2017

Re: Ride Downtime

Thu Apr 19, 2018 3:30 pm

Ride close has also been extended by half an hour to 4:30pm. 
Image

Image
Image
 
streetmagix
TT Member
TT Member
Posts: 137
Joined: April 2016
Location: London, UK

Re: Ride Downtime

Thu Apr 19, 2018 3:45 pm

Wickerman down again (along with Rita). Where are you seeing the extended opening times? I've checked Twitter and can't see anything about it
 
User avatar
Robert.W
TT Member
TT Member
Posts: 1183
Joined: May 2017

Re: Ride Downtime

Thu Apr 19, 2018 3:49 pm

streetmagix wrote:
Wickerman down again (along with Rita). Where are you seeing the extended opening times? I've checked Twitter and can't see anything about it

Ah, they confirmed the extended opening times via a DM on Twitter. :)
Not good to hear Wicker Man is down again though..

Wicker Man is back running... for now...

...until now. Wicker Man is closed again...
Image

Image
Image
 
streetmagix
TT Member
TT Member
Posts: 137
Joined: April 2016
Location: London, UK

Re: Ride Downtime

Fri Apr 20, 2018 10:57 am

Back at Alton today and have been told that Rita 'is unlikely to open today' by the guy at the entrance.

Who is online

Users browsing this forum: oldmucker and 133 guests