"MostMagicalCat" wrote:Alright, wanted to get a few things clear from this little debate, so sent them a nice letter, here`s hoping they get back to me.
This is just on behaf of my own intrests, but it will be intresting to see what they say.
this is what i wroteMosstown
11th March 2007
Big Tousauds customer here with a little query. I read through your website and was suitably impressed especially with the social responsibly section, its great to see a large company taking its customers and the environment serously and offering the best value that you can get.
I am a family man who has indeed spent a lot of my hard earned money on both tousauds and yourself(love scaring the kids at the dungeons). this year we have planned a trip to London(we live way up in the north east of Scotland, miles from anywhere ,well except the sheep!!) and will be purchasing a annual pass from tousauds, so we can afford to take in the sites.(Alton Towers, Thorpe park, London Eye, Chesington and madam tousauds).The annual pass offers great value and will be taking trips later this year to some more tousauds attractions.
While in london, we really wanted to take in Lego land, but we are not sure if the budget quite stretches to that, which is obviously disappointing. So (you can guess what’s coming up....). Are there any plans to amalgamate the annual passes so that tousauds passes can enter Lego land?
The tousauds pass is accepted in a few European parks, so it seems a little strange that another park owned by the same company wont have something on.
I hope that you can give annual passes some benefit at Lego land, even reduced rates might make the trip possible, but the £100 or so it would be to get in is far above my budget.
I would have left it, but being such a avid tousauds customer i was looking at your site and it made me feel valued, something I don’t think tousauds have in abundance. All the social responsibly parts made me feel like I can write you and get a suitable response.
Tousauds as a company has terrible customer relations, i have sent them both positive letters and complaints, but they just seem to ignore the small customers.
Please can you get back to me, eager to know if Lego land will be a possibility, I know as a consumer and customer allowing annual passes to cover Lego Land it makes sense. You would still be getting my hard earned money on food and souvenirs and it speaks of the value your company aims talk off. Thank you.
As i said its a personal letter, with my views but i thought i would share it with you guys, to see what there responce is.
Fingers Crossed [-o<
Shame you spelt Tussauds wrong 8 times :cry: