"rita's girl" wrote:
There are a number of reasons why people can't queue, they don't necesserily have to be in a wheelchair, people may be claustrophobic, highly stressed in crowds..I personally think that it's unfair to let them Q-jump, along with up to 3 carers, especially people with no visable disability, why do they need 3 people to 'help' them?
Thats the whole point of the topic. Anywhoo as it says you are only allowed one disabled person and one carer (unless the park is dead then discresion of the ride op)
Under the Disability Discrimination Act (DDA) 2005 there has to be sufficient access for diasbled people to partake in activities. However it can be non walking or walking disability, there fore there has to be a certain element of special access to the rides. Disabled people do still q not as long as the normal q lines but they still do and anyway whats 2 seats out of 2 nemmy trains gonna make to the q line NONE!
That's not the point though is it, everyone knows, employees especially, that most of the time one special access guest has at least 2 other carers, sometimes even up to 5 or 6. I'm not saying "Don't let disabled people on, or make them queue in the normal line" that's a) evil and b) going against the act you randomly quoted there for no reason (my previous post hints at nothing that doesnt conform with that)
The point is that these people have a disability, but that's no reason to allow them to queue jump, which is what this is, simple as. Yes we should try as hard as possible to cater for these people, but the comment "whats 2 seats out of 2 nemmy trains gonna make to the q line NONE!" is ridiculous. If just one disabled guest, on their own, uses a seat, that whole row is unavailable to the main queueline, so is either filled up with single riders or is ran 3 seats empty. The amount of impact it has on the queueline is minimal, but there is always an impact. one in about every 10 trains is ran with the back row saved for disabled guests, and with an average of 40 trains per hour, that's 4 trains an hour with a row not filled from the queueline, making 16 spaces taken up. 16 out of 1200 isn't many, but yes, it is an impact.
Disabled guests don't have to 'queue' as in wait their turn, their only wait is for the operational side of things (getting the seats prepared, moving people around). Why on earth shouldn't they wait their turn? They have a disability, they need help to get onto the ride comfortably and safely, but there is no disability that comes to my mind that prevents people from waiting a certain amount of time to do something they want to do.
There are still fast-track machines on park, these can be easily modified so that a disabled guest can scan their special access wristband, and can enter the ride at the rides exit at a specifed time (say, current queue time minus 5 minutes to allow for the back to be held etc). That way, everyone is happy, the ride hosts don't get a sudden influx of disabled guests to handle all at one time, able-bodied persons are happy in the knowledge that the only thing this disabled person has missed is a stand-up wait in a physical queue, and the rider themselves gets to go on the ride.
This system would be totally fair, it would conform to the previously mentioned act AND Alton Towers own queue jumping policy. The system at present is discriminative....against able-bodied people....