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Re: Alton Towers Resort - Quick Questions

Posted: Tue Jun 11, 2019 7:22 pm
by Gilly
Hello! Apologies for my first post being a question, long time lurker but never actually joined.

I’m returning to the suite in a couple of weeks as we got engaged there so a bit of an anniversary...does the ANR still have it’s own car parking space towards the front of the hotel car park? I think it was probably 2012 last time we were in the room!

Absolutely cannot wait to ride Wicker Man! We’ve not been to Alton since the smiler reopened.

Thanks in advance,

Ben

Re: Alton Towers Resort - Quick Questions

Posted: Wed Jun 12, 2019 8:55 am
by Swarm Chris
Gilly wrote:
Hello! Apologies for my first post being a question, long time lurker but never actually joined.

I’m returning to the suite in a couple of weeks as we got engaged there so a bit of an anniversary...does the ANR still have it’s own car parking space towards the front of the hotel car park? I think it was probably 2012 last time we were in the room!

Absolutely cannot wait to ride Wicker Man! We’ve not been to Alton since the smiler reopened.

Thanks in advance,

Ben

Hello! :)

As this is one of the themed suites, I believe this should have a marked parking space somewhere on the front row of the car park. They certainly still exist for other themed rooms.

Have a great time!

Re: Alton Towers Resort - Quick Questions

Posted: Mon Jun 17, 2019 7:52 pm
by Gilly
Swarm Chris wrote:
Gilly wrote:
Hello! Apologies for my first post being a question, long time lurker but never actually joined.

I’m returning to the suite in a couple of weeks as we got engaged there so a bit of an anniversary...does the ANR still have it’s own car parking space towards the front of the hotel car park? I think it was probably 2012 last time we were in the room!

Absolutely cannot wait to ride Wicker Man! We’ve not been to Alton since the smiler reopened.

Thanks in advance,

Ben

Hello! :)

As this is one of the themed suites, I believe this should have a marked parking space somewhere on the front row of the car park. They certainly still exist for other themed rooms.

Have a great time!


Thanks for the answer! I guess I will find out on Friday!

Alton towers hotel

Posted: Fri Jun 21, 2019 8:51 am
by matt.flynn
Hi apologies if this has been asked many times before - am looking at staying at AT hotel for a night - how does it work with the two day ticket ‘included’ - do they supply an email or something that gets you into the park on the first day? Assuming you can’t book into hotel until the afternoon? and can you get in early on both days of the ticket? Also regarding meals do you just book an evening meal when you check into hotel on first day?

Re: Alton towers hotel

Posted: Fri Jun 21, 2019 9:52 am
by Swarm Chris
matt.flynn wrote:
Hi apologies if this has been asked many times before - am looking at staying at AT hotel for a night - how does it work with the two day ticket ‘included’ - do they supply an email or something that gets you into the park on the first day? Assuming you can’t book into hotel until the afternoon? and can you get in early on both days of the ticket? Also regarding meals do you just book an evening meal when you check into hotel on first day?

I'm unsure whether they will send you an electronic ticket for the park, or if you would collect a paper one from the hotel reception at check-in. However, in order to get early access to the park, you will need the paper card that you get given at check-in, so the hotel reception will be your first destination regardless if you're arriving early, who will be able to sort your tickets out if they're not provided digitally. The hotel card along with your ticket, should give you early access to the Resort in the morning throughout your stay.

You can check-in at any time and have the option to leave your bags with the porters, but you likely will not have access to your room until 3 or 4pm.

For meals, I would highly advise booking them online as soon as you can before your trip. You can do this for both breakfast and dinner following the links on this website. For Alton Towers Hotel, breakfast will be in Secret Garden and for Splash Landings breakfast will be in Flambo's Jambo (breakfast booking link for this will be included in booking confirmation).

Have fun! :)

Re: Alton towers hotel

Posted: Fri Jun 21, 2019 5:02 pm
by davey_will1980
matt.flynn wrote:
Hi apologies if this has been asked many times before - am looking at staying at AT hotel for a night - how does it work with the two day ticket ‘included’ - do they supply an email or something that gets you into the park on the first day? Assuming you can’t book into hotel until the afternoon? and can you get in early on both days of the ticket? Also regarding meals do you just book an evening meal when you check into hotel on first day?

Hi Matt, 
You should get the tickets within the email confirmation when that comes through, that's what's happened for me when we've booked with Legoland Twice and Alton Towers once. If it's not with the email or a separate email then there's usually a link in the email along the lines of 'Print Vouchers For My Escape' and also 'View Information Pack' it may be off one of those.
Hope this helps

Re: Alton Towers Resort - Quick Questions

Posted: Sat Jun 22, 2019 8:20 pm
by Justin
Yes, your email confirmation should have all the details you need for entry and ERT :)

Re: Alton Towers Resort - Quick Questions

Posted: Fri Jun 28, 2019 11:13 pm
by timmy1372
Hi

I was just wondering what's the cheapest way to get tickets for the theme park for a couple of people who don't have annual passes but are joining us in the hotel, preferably a way that we can get the ticket beforehand so we can all go straight into ERT! We won't be going into the park until after the 1st night so can always pop to the entrance the day before to grab the tickets. Or hotel reception might be the best bet? We might need 2 day tickets as we are staying 2 nights!

Any help much appreciated.

Re: Alton Towers Resort - Quick Questions

Posted: Fri Jun 28, 2019 11:21 pm
by Justin
Hey :)

There are three ways...

1) Purchase tickets as part of your hotel package.
2) If you have Premium Annual Pass then you can use your 'Share the fun' vouchers.
3) Once again, with your Annual Pass, book 'Friends and Family tickets'.

Hope this helps :)

Re: Alton Towers Resort - Quick Questions

Posted: Sat Jun 29, 2019 7:06 am
by MakoMania
timmy1372 wrote:
Hi

I was just wondering what's the cheapest way to get tickets for the theme park for a couple of people who don't have annual passes but are joining us in the hotel, preferably a way that we can get the ticket beforehand so we can all go straight into ERT! We won't be going into the park until after the 1st night so can always pop to the entrance the day before to grab the tickets. Or hotel reception might be the best bet? We might need 2 day tickets as we are staying 2 nights!

Any help much appreciated.


If you have annual passes/are staying in the hotel then your whole group will be fine for ERT. They never split groups at the entrance no matter what tickets they're on.

Re: Alton Towers Resort - Quick Questions

Posted: Sat Jun 29, 2019 8:07 am
by timmy1372
Cheers for the help
If I booked the friends and family tickets online can I pick them up from hotel reception? Or maybe at the park entrance the day before? It says you have book online up to 24 hours in advance and can only collect at attraction.

Re: Alton Towers Resort - Quick Questions

Posted: Mon Jul 01, 2019 5:34 pm
by gregorya17
Hi, I was just wandering if the price for OAP's is half the online price or half the gate price.

Re: Alton Towers Resort - Quick Questions

Posted: Wed Jul 03, 2019 8:37 pm
by Bexa
With the free tickets from The Sun, can they be upgraded to a season pass or can that only be done with a purchased ticket? Also can premium season passes be bought on the day?

Re: Alton Towers Resort - Quick Questions

Posted: Thu Jul 04, 2019 8:18 am
by Dan
Bexa wrote:
With the free tickets from The Sun, can they be upgraded to a season pass or can that only be done with a purchased ticket? Also can premium season passes be bought on the day?


Premium Season Passes can be bought on the day of your visit.

As for The Sun free tickets, I don’t believe they are able to be upgraded to a Season Pass, as there is no monetary value assigned to them. It’s only tickets that have been purchased that allow you to pay the difference/upgrade to a Season Pass.

Re: Alton Towers Resort - Quick Questions

Posted: Thu Jul 04, 2019 6:55 pm
by CoasterBoyyt
Does anyone know if you can still sit next to your friend when using fastrack on rides? (We are both using the same type of fastrack pass)

Re: Alton Towers Resort - Quick Questions

Posted: Thu Jul 04, 2019 7:04 pm
by Justin
Yes, you'll be batched with your friend :)

Re: Alton Towers Resort - Quick Questions

Posted: Sat Jul 06, 2019 3:27 pm
by AltonOperator
Bexa wrote:
With the free tickets from The Sun, can they be upgraded to a season pass or can that only be done with a purchased ticket? Also can premium season passes be bought on the day?

As you pay £0 for the free ticket, you would have to pay the full price for the season pass to upgrade to it.

Re: Alton Towers Resort - Quick Questions

Posted: Sun Jul 07, 2019 7:15 am
by scruffy_
How busy will it be when the schools break up? Thinking of going 15th or something as I have a week off that week.

Re: Alton Towers Resort - Quick Questions

Posted: Sun Jul 07, 2019 4:46 pm
by ROYJESS
The kids will still be at school on the 15th July, however you will have hit the prime School trip season which will be busier than the summer holidays.  I personally would avoid.

If you are talking about the 15th August, then it will be busy but will be better than the prime school trip season. People tend to go abroad during the first couple of weeks of the summer hols, so that will be your best bet.  The park will be busier as the school holidays goes on. 

Re: Alton Towers Resort - Quick Questions

Posted: Mon Jul 08, 2019 10:54 am
by scruffy_
ROYJESS wrote:
The kids will still be at school on the 15th July, however you will have hit the prime School trip season which will be busier than the summer holidays.  I personally would avoid.

If you are talking about the 15th August, then it will be busy but will be better than the prime school trip season. People tend to go abroad during the first couple of weeks of the summer hols, so that will be your best bet.  The park will be busier as the school holidays goes on. 


Schools in England actually start their holidays on the 15th July, Wales the week after (22nd) according to here.