Wow that was a harsh interview on sky news!
What did they say please? I've just had a text from my Mum who saw it saying they are dismantling the ride?! I'm assuming that they mean taking the train carriages for investigation?
Also, to Emporium as I haven't had a chance to reply to you yet:
!!!!!!!!! WOW! You are so lucky, I'm glad your OK. Also a great post.
You must be really traumatised!!
Also did you get any refund if they closed the park early, I can understand if they didn't, but this is me just being my nosey usual self!!
Thanks for your comment, I've not been able to stop thinking about it but compared to the people who were on and nearby my experience was nothing. I think it's taken a while to sink in.
I used Sun tickets for entrance to the park on Tuesday so didn't require a refund. They only shut X-Sector, the rest of the park stayed open as usual so I did the other Big 4 again while completely unaware of how serious the accident had been! The park was still open as normal after 5pm with people shopping, buying return tickets or waiting for news by Towers Street.
They did refund our entire hotel stay and the tickets we bought to return on Wednesday after the announcement around 8pm that the park wouldn't be reopening. I found out about the closure on this thread while we were having dinner, and when we got back to our room we had a letter about it. I hadn't expected them to refund the hotel, so that was a surprise.
The other option offered was a return stay, but the wording was confusing on the letter. They offered what they called a "like for like complimentary stay" which I thought meant a free return stay, but what they actually meant when we enquired was they would price match whatever we had paid this time so we would pay the same next time. It was a bit confusing, but we chose the refund because we're not sure if we'll get back up there or not before the end of the year. I got a Big 6 wristband as I had that completed by 1pm but I couldn't decide there and then whether we would come back for it as I was a bit overwhelmed with everything.
I hope they update us soon, and that the riders are recovering from their ordeal.