Well it is more or less what I was expecting from an early stage, the operation being taken out of automatic mode and overridden. I can't imagine what these people involved are going through.
It's good news for the manufacturer and for Alton that nothing has gone wrong with with the equipment or maintenance procedures, it's going to be a matter of confidence in staff training and their ability to understand and follow it. Clearly recent changes made and going to be in line with putting additional layers of procedure to override the system again.
It didn't help that some experienced engineering talent had not long walked before all of this, not that it made a difference, but I know Merlin isn't exactly the best and most rewarding company to work for, it's a dead man shoes games, further announcements of job losses will hardly attract the right talent either, especially ones that will have to make decisions like these in the future.
I'm still expecting some comments from the general public about this being disrespectful, or this should have never happened, perhaps so, but I hope this is put into perspective that Alton Towers, let alone the UK has an excellent safety track record in the entertainment industry. I think of the injuries and lives lost in recent years from human error involving public transport and put into perspective things that are more likely to happen to me.