I'm fairly annoyed by all this. The "updates" being given by AT are poor, just changing the date on the FAQ page they've put up is insulting.
People have spent a lot of money organising trips, now thrown into confusion, and there seems to be no decent response, or consistant one, coming from customer services.
I'm booked for three days next week, but I am fully expecting to be disappointed. The tone of the FAQ is a definate "we have no idea when we are opening".
I've just spent half an hour looking around at all the updates from today, from other sites, facebook, and our own. It has become plainly obvious that The Smiler is far from ready for opening. The whole area is a hard hat construction site.
Things like steps, pathways, queueline fencing, welding, digging, painting, and drilling are still going on today. This stuff about H&S not signing off the ride is a rubbish excuse, although there may be a hint of truth in it, but put simply it is a no-go area for the general public.
The fact that Alton Towers seem to think they can play this day-by-day is an absolute disgrace. Somebody in the management team needs to get a grip and man up. Set a realistic opening date - like Saturday 1st June - for example and then that gives them over a week to get things finished and tidied up. It also does a good job of giving people a bit of notice to change plans.
It's common decency, Alton Towers. You need to get some!