Tried to refrain from posting for a while, as I was meant to be on park today for the smiler opening (gutted), but after seeing the comments on here I just want to have a little opinion on it myself for a change... :')
The one thing I don't agree with is the manner AT has actually handled it...id love to get a list of these 50+ rides and attractions we can enjoy? most likely including the toilets... I understand that the TV ad cannot be removed but really, the FAQ's are ridiculous and unhelpful, and less than 24 hours before is cutting it a bit fine, and whichever way you look at it AT have shot themselves in the foot, both with reputation, reliability and with general services.
Revalidating tickets and hotel stays however is highly commendable, given the "all rides subject to availability" small print, they shouldnt have to. I find it amazingly stupid to see people messaging the AT facebook asking for refunds on external hotels etc! but again....
The fact that you call up and even a few hours after the announcement was made there were still staff saying via the phone that it was still due to open today.... come on? communication? I work for a massive company myself, bet365, different circumstances I am aware, however any issues are rapidly passed through the business within minutes, not hours. Personally i chose not to bother calling, I wasn't prepared to rely on the response! I find other sources more reliable :')
So I dont know, my hype has almost gone, when it opens, it opens. Whatever the issue, be in H&S, finishing off, problems, anything, I no longer wish to read into it, people read into things far too much. Whenever it opens it does, and i'll be there.
Thankyou to everyone on TT for having great updates too! genuinely Ive kept an eye on the issue here more than anywhere else
Although im keeping off the facebook pages, all of them....
The amount of illiterate, arrogant people on there...... wow.
keep smiling everyone.... and sit tight