I'm concerned that Thorpe have dug, or are still digging, themselves into a public relations disaster and are actively damaging their brand. The public response yesterday was overwhelmingly negative and somewhat unprecedented. The negative feedback I felt, was coming from a wide range of guests and not just enthusiast followers who want an RMC.
The problem I believe is more fundamental than simply people disliking a single event. The problem is that people's perceptions of the park seem to be changing more widely and becoming more negative. Comments yesterday were using terms like "cheap" and "not interesting", along with questions about why no real developments were being made. The park was quick to respond in a couple of cases, questioning how people could judge the quality of an event before seeing it. And that is the fundamental problem: people saw their advert and judged it poor, based on their perception of the park. People rightly should judge things based on their perceptions and experiences. Goodwill towards the park seems to be draining rapidly.
I agree with Lakey above, the backlash seems to have been amplified by a lack of public plans from Thorpe. None of their developments in the last 6 years have earned a lasting positive perception, despite what the park may claim, so people have been holding on for the next new thing to rectify this. The parks own publicity, both online and in-park, has several times been hinting at new things coming, promoting the building excitement. Presumably, fully well knowing that new things were not coming (the Project Zer0 case being an example that they definitely knew nothing was coming). So they've created this atmosphere of people expecting something new coming; and then it not. It's then always great to watch a certain subset of the community turn on people and mock them for their disappointment.
Thorpe Park need to be taking a long hard look at their public image right now. They're going into the new season with what feels like very little positivity. The public perception of the park is becoming more cheap and uninspiring, rather than exciting and entertaining.
It's the parks 40th year, and it's sad to see where the park currently is.