I went to Alton and sorted my new Merlin pass out today (I currently have an Alton pass).
It was quite hard to try and find out when the park was open, I sent a message on Twitter yesterday, but the reply just said the times vary each day and its best to email the annual pass email address. Instead I rang Alton up and ended being put through to the box office and the person said they were open today 10-4 and tomorrow 10-4, closed weekend and Monday, then back open on Tuesday, but she wasnt sure when they would be open then.
Anyway I went down in my dinner break from work. The park is stil open as im guessing its still the Santa sleepover event, as the park was still all Christmasy. I just said at the gate that I was getting an annual pass and the person let me through to the box office.
So the pass is all sorted, however when I got home I noticed she got my date of birth wrong (Im certainly not 14 years old
). So I will probably just see if I can get that changed in Feb half term.