I got rather annoyed, first time on The Smiler and we got front row, didn't ask but it just fell right for us (and the single rider who got on with our three) but the other 2 times, despite asking we were rather sternly told no, and got 3rd row and back row.
I would consider not going back on The Smiler unless I could get front row (or the ride improves significantly) because I came off 3rd row and back row feeling totally sick, which I've never had before on a rollercoaster.
Even though i love it ,the ride is starting to get quite boring now simply because i've experienced the back row in every way possible which isn't really the funnest of things. I dont see the problem even more when after a 2 hour queue not many people even ask to go front row simply because they cant stand queues and waiting longer ,would it hurt to let someone go on the front row..
I have never seen the front queueline for 13 been used.
Lat time i visited the park i saw it being used ,i'm guessing it's mostly used when the ride is the busiest?
For some strange reason when ever i queue for 13 i ended up getting the front row ,even when i go single riders ,not a waste of time at all