I really don't want anyone to take this the wrong way ...
I'm coming to really dislike the TT events. I love the fact that everyone meets up, and you know what, if you can get exclusive ride time on nemmy, good for you. What really gets under my skin is ride takeovers during the day. For example, you essentially took over rita and 13 at one point for scaremazing, and for an hour, guests couldn't really be on these rides.
Before the park opens, fine, but taking away other guests right to use the rides (when they've paid for their ticket too!) is in my opinion out of order. I'm going with the family and for this one day will have nothing to do with TT. This is our one visit this year, and if any person or group ruins it I will be writing a letter of complaint to Alton Towers themselves for allowing you to do so.
I'm not saying that your events are wrong, and I'm not saying they shouldn't go ahead, I'm just asking that (whatever you have up your sleeve) you consider others too.
As the Events Manager I feel it's necessary to respond to your complaint personally.
We (TowersTimes team and members) are also paying customers when we are on the resort, when we are at a TT event this fact does not change. You have misunderstood the term 'ride takeover', we're not taking away other guests right to use the rides. You're right that we took over the whole of the Dark Forest but our members queued like other paying members of the public and probably took up less than two trains of each ride. We don't stop the public or in any way block their use of the attractions so I hope this clears that up.
I do hope that you enjoy opening day with your family and if you have any more queries of this nature I urge you to PM me instead.